Why Price Doesn’t Matter
How important is the price for the customer? A young salesman was selling gift-wrapping paper to stores so that they could gift-wrap presents for their
16. December 2022
How important is the price for the customer? A young salesman was selling gift-wrapping paper to stores so that they could gift-wrap presents for their
Who wants to be in a better team? Why ask such a question? Most people I speak with on the subject can see areas for improvement in the way their teams work. It could
People Management: how to be a manager? Being a manager has everything to do with people management. It is a journey where you learn and discover your
The Magic of the Pygmalion Effect The Pygmalion effect is a psychological phenomenon. It suggests that communicating our sincere belief in others’ ability to perform a
I have had many interesting conversations with talented people in business and in organisations; managers, salespeople, HR staff, service technicians, production staff… all categories of
Think of the worst complaint you had to handle. Think of your worst customer that raises the hairs on the back of your neck when
Do you feel over appreciated? Do your co-workers feel over appreciated? No one ever left a job where they felt over appreciated. In fact, according
“The most dangerous phrase in the language is we’ve always done it this way.” (Rear Admiral Grace Hooper) Indeed and this is still very true
Why it is essential to think about the future now! “Races are won during the winter…”. That’s what my rowing coach Jürgen Düse († 2019) repeated
Salespeople are everywhere! If you’re unemployed today, you can get a job tomorrow as a salesperson, guaranteed. Your success, however, is not. Why is that?